Endcash Mobile Wallet
Terms and Conditions
Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE
ACTIVATING OR USING ENDCASH, BECAUSE BY DOING SO, YOU ACCEPT AND AGREE TO BE
BOUND AND TO ABIDE BY THESE TERMS AND CONDITIONS.
IF YOU DO NOT
ACCEPT, AGREE WITH OR DO NOT WISH TO BE BOUND BY ANY OF THE TERMS, YOU MAY NOT
ACCESS OR USE ENDCASH.
Acceptance
The
following terms and conditions (collectively, the “Terms”) apply when
you register,
access, download or use Endcash or its services and all associated sites linked
to Endcash.com, or the Endcash mobile application platform or
any similar platform (collectively, “Endcash”), operated by Republic
Bank Limited (the “Bank”), on any device. By you accepting or agreeing to the
Terms, this will constitute a legal contract (the “Agreement”) between
you, being at least 18 years of age, an individual user of or a customer or
beneficiary of any service offered by Endcash. By
accepting or agreeing to the Terms, you automatically and immediately
agree to all the Terms.
In
addition to these Terms, you will continue to be subject to the applicable
Terms of Use Agreements for your debit or credit cards.
Eligibility
You
must have the power, authority and capacity to accept these Terms. By accepting the
Terms or by using Endcash, you represent that you are at least 18 years of age
and have not been previously suspended, removed, or disqualified for any
reason, from availing of Endcash. Impersonation, false statement or other misrepresentation of your
identity, age or affiliation with any person or entity is a violation of
this Agreement. In the event of any violation of the Terms, the Bank reserves
the right to suspend or permanently prevent you from availing of Endcash and
its services.
Cash Out via
Cash or Cheque at a Branch
You are
responsible for the bank account number to be credited with funds from your
mobile wallet. The bank is not responsible for any instance where an incorrect
bank account number is used, however, if in a transaction performed by you on Endcash,
money has been debited from your mobile wallet and the funds are not delivered
within twenty-four (24) hours of the completion of the transaction, you must
inform customer service via the ‘contact us’ feature on the Endcash platform or
via email to endcashsupport@rfhl.com within
forty-eight hours (48) or 2 business days. Please include in the communication
the following details – the mobile number, bank account information, operator
name, cashout value, transaction date and order number.
If you do not
have a bank account to cash out directly via the Endcash application, you can
cash out the funds from your mobile wallet in cash or a cheque, at any Republic
Bank branch. Fees are applicable when cashing out from your wallet. Fees and
limits may change from time to time at our sole discretion. You must inform
customer service via the ‘contact us’ feature on the Endcash platform or call
62e-cash (623-2274). Please include in the communication the following details
– your mobile number, cash out value, your full name, cashout option (cash or
cheque) and desired branch. Please note access to the requested funds in your
wallet will be unavailable once the cash is requested.
Further,
please note that you will not be able to avail of funds from your endcash
mobile wallet via any automated banking machine (“abm”), regardless of whether
such abm belongs to the bank or otherwise.
Other Terms and Conditions
Additional terms
and conditions may apply in order for you to avail of any specific Endcash service
and to specific portions or features of Endcash, including contests, promotions
or other similar features, all of which are made a part of these Terms by this
reference. If there is a conflict
between these Terms and the terms posted for or applicable to a specific service
of Endcash, the latter terms shall prevail with respect to your use of that Endcash
service.
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